Industries

One assistant. Every industry.

fonea is not generic. We configure the AI phone assistant for your industry's workflows — with typical call scenarios, compliance requirements, and integrations. Pick your industry for the details.

13 industries fonea is optimised for

Swiss Fiduciary Firms

When call volume triples between January and March, fonea answers routine questions, books consultations, and chases missing documents — while your team focuses on closings and tax returns.

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Swiss Medical Practices

Swiss practices receive 60 to 100 calls per day — up to half go unanswered during treatment hours. fonea books appointments, takes prescription requests, answers standard questions, and routes urgent matters straight to the clinical team. FADP-compliant with data hosted in Switzerland.

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Swiss Dental Practices

Over 70 percent of new patients contact your practice by phone — even when online booking is available. Anyone who reaches voicemail at 2:10 pm calls the practice three streets down. fonea handles booking, emergency triage, and automated reminder calls.

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Swiss Trades

When the drill is running, the phone rings into the void — and the job goes to the competitor. fonea answers every call, distinguishes a burst pipe from a routine service, captures quote requests with structure, and books site visits straight into your calendar.

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Swiss Law Firms

fonea handles first-contact enquiries, qualifies potential mandates, books consultations, and routes existing clients to the responsible lawyer — 24/7 in German, French, Italian, and English. Attorney-client privilege under Art. 13 BGFA remains untouched because fonea provides no legal advice.

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Swiss Physiotherapy Practices

During 25–50-minute treatment blocks, interrupting is not an option. 30 to 50 percent of calls are lost in that window. fonea answers every call, captures prescriptions, books appointments, and cuts no-shows — FADP-compliant with Swiss hosting.

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Swiss Property Managers

A burst pipe on Sunday, ten viewing requests after your listing goes live, three questions about the utilities statement: fonea answers every call, prioritises emergencies, and coordinates tradespeople — while your property managers focus on their mandates.

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Swiss Restaurants

Between 11:30 am and 2 pm the phone never stops ringing — and nobody has a free hand. fonea takes reservations, answers questions about opening hours and menu, and captures allergies structurally. Your service stays with the guest.

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Swiss Hotels

While check-in, breakfast and concierge run at full speed, the phone keeps ringing. Whoever does not pick up loses the guest to Booking.com. fonea answers room enquiries 24/7 in five languages — and your reception stays with the guest in front of them.

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Swiss Auto Garages

While your team works on the customer's car, the phone keeps ringing. MFK appointments, tyre changes, roadside calls — every unanswered call is a job that drifts to the next garage. fonea answers, qualifies, books — without anyone putting down the wrench.

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Swiss Hair & Beauty Salons

While you apply a colour, the phone rings three times. fonea answers, books the appointment in your salon software, explains prices, and reschedules for sick clients — so you can focus on the guest in front of you.

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Swiss Clubs & Associations

The football coach should no longer handle 20 calls on Wednesday evenings. The club treasurer shouldn't have to field every membership-fee question on the phone. fonea answers every call, handles routine questions, and routes complex matters to the right person — 24/7, cancellable monthly, flexibly seasonal.

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Swiss Notary Offices

fonea handles enquiries about notarisations, inheritance contracts, advance directives, and real-estate purchases, books appointments in your calendar, and reports document status — 24/7 in German, French, and Italian. Professional confidentiality and deed security stay intact.

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Industry not listed?

fonea fits any Swiss SMB. Talk to us about your setup.