Always available
for your customers.
fonea answers calls around the clock, even outside business hours. Friendly in all languages, including Swiss German. Book appointments, answer simple questions and capture customer inquiries.
or call directly: +41 55 547 00 91
Solutions
Better for your customers. Better for your team.
fonea ensures callers get help immediately — and your team can focus on what really matters.
No wait times
Your customers are greeted instantly and get answers — no hold music, no busy signals, no frustration.
Your team is freed up
Routine inquiries like opening hours or appointment bookings are handled by fonea. Your team can focus on complex tasks and in-person customers.
Always reachable, always easy
Evenings, weekends, or during a client meeting — fonea is there. New customers reach you effortlessly, whenever they call.
How fonea works
From the first second to the task done
A seamless, intelligent process — from the incoming call to the completed task. Fully automated.
Call received
Automatic forwarding to fonea when you're unavailable or outside business hours.
Language detected
fonea automatically detects any language — including Swiss German.
Intelligent conversation
fonea has a natural conversation, understands the caller's needs, and responds professionally — like your best team member.
Take action
fonea acts immediately: book appointments, qualify leads, or send information — based on what the caller needs.
Notification
You immediately receive an email and optional SMS — with the outcome, summary, and next steps.
Use Cases
Our AI phone assistant adapts flexibly to your needs.
Scheduling
Books appointments directly into your calendar system — compatible with Google Calendar, Microsoft 365, and industry-specific software.
Call Forwarding
The AI routes calls to the right person based on the inquiry — automatically and reliably.
Callback Notes
If the right person isn't available, the AI notes a callback request — unless it can handle the inquiry itself.
Natural Conversation
Thanks to advanced language models, the conversation feels completely natural to the caller — even in Swiss German.
24/7 Available
Your AI receptionist is always available and can handle multiple callers simultaneously — no waiting times.
Reports & Analytics
Comprehensive analytics and call summaries in your dashboard and via email — per-minute billing.
Industries
Built for Swiss businesses
Whether tradespeople, SMBs, or freelancers — fonea adapts to your daily workflow.
Tradespeople
You're on the job site all day and can't pick up calls. fonea answers every call, books appointments, and captures new jobs — so no customer is lost.
SMBs
Your team is busy with daily operations and the phone keeps ringing. fonea takes the load off your office, qualifies inquiries, and only forwards the important calls.
Freelancers
You work alone and can't take calls while doing your job. fonea is your personal phone receptionist — professional and available around the clock.
… and many more industries
Integrations
Connects with your tools
fonea integrates with your existing systems like calendars, CRMs, and automation tools.
Security
Swiss solution.
Secure hosting.
Swiss Made
fonea was built in Switzerland — for Swiss SMBs who value quality and reliability.
Modern AI technology
State-of-the-art language models deliver natural conversations — your customers barely notice the difference.
Transparency matters to us.
We only store the data that is absolutely necessary and can delete all your data in real time on request.
LLM Partner
Our services are powered by best-in-class language models from Anthropic and Google. For top quality and GDPR compliance, all requests run through Swiss and European server infrastructure.
Pricing
Transparent pricing
No hidden costs. Full control over your budget. Scales with your success.
- 120 minutes AI talk time included
- DE, FR, IT, EN + Swiss German
- Calendar sync
- Email & SMS notifications
FAQ
Frequently Asked Questions
Everything you need to know about fonea.
What is fonea?
fonea is a Swiss AI phone assistant — answers your business calls around the clock, books appointments, qualifies inquiries and forwards important calls. All without human intervention.
What languages does the AI phone assistant support?
fonea speaks Swiss German, Standard German, French, Italian and English. The caller's language is automatically detected and the assistant responds in the same language.
Can the assistant be personalised?
Yes. You can customise the greeting, conversation style and instructions so your assistant matches your business.
What happens when the assistant can't answer a query?
The assistant takes a message or forwards the call to a human, depending on your settings. No call is ever lost.
How secure is the data my AI assistant processes?
Data protection is our top priority. All conversations and information are securely processed in compliance with the Swiss Data Protection Act (FADP) and the GDPR. Data is stored in Switzerland.
Is fonea FADP and GDPR compliant?
Yes. fonea is fully compliant with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR). All data is processed in Switzerland or the EU.
Calls reimagined, with fonea.
Try fonea yourself and experience how your AI phone assistant automates calls and frees up your team — simple, efficient, around the clock.
Try for free