Pricing and plans

Three clear plans.
No hidden costs.

fonea starts at CHF 90/month with 120 minutes of AI call time. Pay only for what you need. 30-day money-back guarantee — no strings attached.

30 días de garantía de devolución

Precios

Precios transparentes

30 días de garantía de devolución

Basic

Para 1–10 llamadas/día

CHF 90/mes
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Incluido

  • 120 minutos de conversación IA incluidos
  • DE, FR, IT, EN, ES + alemán suizo
  • Integración con calendario y reserva de citas
  • Contestador IA 24/7
  • IA interactiva para atención al cliente
  • Notificaciones por email y SMS
  • Cancela cuando quieras, sin permanencia
Popular

Professional

Para 10–50 llamadas/día

CHF 290/mes
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Incluido

  • 500 minutos de conversación IA
  • 3 llamadas simultáneas
  • 3 números de teléfono
  • Asistentes ilimitados
  • Usuarios ilimitados

Funciones

  • Todo de Basic
  • Llamadas salientes

Scale

Desde 50 llamadas/día

desdeCHF 590/mes
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Incluido

  • Desde 2.000 minutos
  • Llamadas simultáneas a medida
  • Números a medida
  • Asistentes ilimitados
  • Usuarios ilimitados

Funciones

  • Todo de Professional
  • Voz personalizada
  • Zero Data Retention
  • SLA a medida

Included in every plan

FADP- and GDPR-compliant, hosted in Switzerland
German, French, Italian, English, Spanish — incl. Swiss German
24/7 availability, no queues, no busy tone
Calendar integration (Google, Microsoft 365, Apple, Cal.com)
No setup fee
Monthly cancellation, no minimum term

Frequently asked questions about pricing

Is there a minimum term?

No. All fonea plans are monthly and can be cancelled anytime. You can switch, pause, or cancel without fees or penalties.

What is the 30-day money-back guarantee?

If you are not convinced within the first 30 days after go-live, we refund the monthly fee in full. No strings attached.

What is AI call time?

Call time refers to actually spoken minutes — the time fonea talks to a caller. Waiting or silence does not count. 120 minutes typically covers 80–120 incoming calls per month, depending on call length.

What happens if I exceed the included minutes?

Additional minutes are billed at the per-minute rate of your plan. You can upgrade to the next tier anytime — often cheaper than overages.

Is there a setup fee?

No. Setup is free and takes about 30 minutes. We analyse your most frequent calls, build scripts, and connect your calendar — all together with you.

Are prices in CHF?

Yes, all prices are in CHF excluding VAT. Invoices arrive monthly by email.

Which plan fits my business?

Basic (CHF 90) fits small operations with up to ~100 calls/month. Professional (CHF 290) fits SMBs with ~400 calls or more integrations. Scale (from CHF 590) fits larger practices, firms, or organisations with specialised needs. When in doubt, start with Basic — upgrade anytime.

Can I switch between annual and monthly billing?

Yes. Annual billing saves you 15%. You can switch back to monthly anytime — the change takes effect at the next renewal.

Not sure which plan fits?

Book a 20-minute consultation. Free, no strings attached.